At Baims, we value the privacy of our users and are committed to protecting it. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy.
1. General Information
Purpose: Baims provides online education for high school and university students by gathering the best teachers in the field on one single platform.
Audience: Our primary audience is high school and university students.
2. Data Collection
Types of Personal Information: We collect the following personal information
- Name
- Email address
- Phone number
Sensitive Information: We do not collect any sensitive information such as health data or biometric data.
Collection Methods: We collect information through:
- Forms: When users sign up, fill out their profiles, or interact with our services.
- Third-Party Integrations: Such as Google and Apple for user authentication and account creation.
3. Use of Data
Purpose of Use: We use the collected personal information for the following purposes:
- Marketing: To send promotional materials and updates about our services.
- Account Verification: For sending One-Time Password (OTP) verifications and ensuring account security.
- Service Improvement: To understand user preferences and improve our platform and services.
Third-Party Sharing: We do not share personal information with third parties except as necessary for legal compliance or to protect our rights.
4. Data Storage and Security
Storage Location: The collected data is stored in our databases on Amazon Web Services (AWS).
Security Measures: We implement various security measures to ensure the protection of your data, including:
- Encryption of data both in transit and at rest.
- Regular security audits and updates.
- Access controls to ensure only authorized personnel can access the data.
Data Retention: We retain personal information (name, email, and phone number) for as long as the user maintains an active account with us. Users can request deletion of their data at any time.
5. User Rights
Access, Correction, and Deletion: Users can access, edit, and delete their personal information through their account settings on our platform. If users encounter any issues, they can contact our support team for assistance.
Opt-Out Options: Users can opt out of marketing communications and data collection by:
- Adjusting their account settings in our iOS and Android apps.
- Contacting our support team for assistance.
6. Cookies and Tracking
Usage: We use cookies and other tracking technologies to:
- Maintain user sessions.
- Save user preferences on their devices.
- Analyze usage patterns to improve our services.
Managing Preferences: Users can manage their cookie preferences through their browser settings. They can choose to disable cookies, but this may affect the functionality of our services.
7. Contact Information
Inquiries: If you have any questions or concerns about our privacy policy, please contact customer support.
8. Policy Updates
Notification of Changes: We may update this privacy policy from time to time. When we make changes, we will notify users by email and update the "Last Updated" date at the top of this policy. Users are encouraged to review the privacy policy periodically for any changes.